Global tobacco group

Security checks for customer and supplier master data

About the customer

With around 57,000 employees, our customer is one of the world’s largest tobacco companies. The group operates in around 180 countries and has a portfolio consisting of more than 200 tobacco brands.

The challenges

Implementation of master data maintenance processes for global business partners, such as customer and supplier master data (MDG-C/MDG-S), in compliance with statutory and corporate guidelines.

The solution (highlights)

Concept development and implementation of additional process control requirements in MDG – change request checks must be ensured when specific master data attributes are modified
Annual review reports: initiation of a master data maintenance process to identify specific business partners
Integration of customer credit management in MDG-C

The results

Compliance with regulatory requirements – reduced probability of security breaches and violation of regulations
Higher level of business process automation – supports business partner checks
Integration of credit management in the MDG maintenance processes early on in the process when creating a new customer (checks to determine a customer’s creditworthiness, setting of credit limits to minimize risk, etc.)